Good work.
Clear terms.

One month. A plan we agree together.

These packages are for business use. Hives is Giovanni Callebaut, BE 0705.893.744, Watergraafstraat 4, Ghent, Belgium. Contact hello@hives.gent for service, billing or cancellation questions.

Each payment link purchases one month of the selected package. It does not set up automatic renewal. Six months is a suggested working plan, not a minimum term or an upfront charge. We confirm the service period, priorities, availability and delivery dates with you in writing. Future months need a separate agreement and payment.

The advertised scope and agreed work form the service. There is no setup fee, page cap or hourly limit. We agree priorities and realistic delivery dates together; this is not a promise to finish every possible request immediately. Specialist services or separately purchased tools need your approval first. If we cannot agree a useful scope and start, we refund the unspent payment.

Price, payment and invoice

Starter is €200 + €42 VAT = €242; Growth is €500 + €105 VAT = €605; Partner is €1,000 + €210 VAT = €1,210 for one month. These links use Belgian 21% VAT. Contact us before paying if another VAT treatment applies or you are buying as a consumer.

Revolut processes payment for Giovanni Callebaut. Use only the amount and merchant shown for your selected package. Hives checks the actual transaction before confirming payment and the next steps. If payment is pending or uncertain, contact us instead of paying again. We issue the appropriate invoice through Accountable, using Peppol where applicable. The checkout receipt is not a replacement for your business invoice.

Cancel anytime. No surprise deductions.

Email hello@hives.gent to cancel. No reason, notice period or exit fee is required. We stop future months and refund the current month, less only the qualifying amounts below. Before any qualifying written agreement, deductions are zero.

Completed work: before it starts, we both agree in writing a specific deliverable or milestone and its fixed allocation from your monthly fee. Only that completed deliverable or separately priced completed milestone can be deducted. There is no retrospective hourly rate, estimated completion percentage or charge for agent runtime. This rule does not remove your remedies for missing or defective work, and we do not treat a disputed item as automatically earned.

Unrecoverable costs: you must approve the specific third-party item and maximum amount before we incur it. Only the actual attributable, evidenced and unrecoverable cost can be deducted, net of recoverable credits and VAT where applicable. No markup, ordinary payment or administration fees, future or recovered costs, or items already paid separately. Hosting or a domain included in your package cannot become an undisclosed extra charge.

These allocations are within your monthly fee, not extra charges. Total net deductions cannot exceed that month’s net package price. Separately agreed extras have their own price and terms and are never deducted twice. We give you an itemised calculation and evidence, adjust VAT through the appropriate credit note and return the refund through the original payment route. The gross refund cannot exceed the payment or fall below zero.

Example: on Starter, €60 of completed work agreed beforehand plus €10 of approved unrecoverable costs leaves €130 net + €27.30 VAT = €157.30 refunded. Without the qualifying approvals and evidence, those deductions are zero.

An earlier or broader refund promise accepted by you remains valid. A broader promise on your payment page also takes precedence. If the applicable version or your agreement cannot be established, we apply the more favourable refund promise. We confirm any proposed deductible item with you in writing before starting it; visiting this page or clicking a link is not our evidence that you accepted a cost allocation.

Your business stays yours

You work directly with Giovanni. Tell us your priorities and correct our assumptions. We agree access, responsibilities and any specialist involvement. Do not send passwords or confidential files through the public contact form. Customer-facing changes require your and Giovanni’s final approval before activation.

You own your domain and completed website content. On cancellation we hand over completed work and help transfer domain access. Third-party licences keep their own terms. Any ongoing hosting or transfer arrangement after cancellation is agreed separately before a change; we do not promise free indefinite hosting.

We measure agreed outcomes honestly; a package does not guarantee search rankings, sales or savings. Regulated advice or specialist sign-off requires the appropriate professional. Contact us promptly about a problem so we can discuss a correction, appropriate remedy or refund. Nothing here excludes mandatory rights, remedies for defective or undelivered services, or applicable payment-dispute rights. Belgian law applies subject to mandatory protections; statutory court access remains available.